FAQ's

If you wish to have someone present during your treatment, you are welcome to bring a friend or relative.
Undergraduate osteopathy students can follow a four-year full time or five year part-time course that involves combining academic work, technique classes and over 1000 hours of clinical practise. Osteopaths will qualify with a Masters degree in osteopathy MOst, BSc (Hons), Bachelors in osteopathy BOst. Prior to this a DO (diploma in osteopathy) was awarded but has now been overpassed university awarded degrees. After graduating osteopaths are required to do 30 hours of CPD (continual professional development) each year. This can consist of self-study, attending workshops, courses or seminars. This ensures we are kept up to date with current research, treatment protocols and techniques.

The number of treatments varies depending on the conditions and the person being treated. We aim to keep appointments to a minimum. We look to see if treatment is making a change. We may recommend long term maintenance treatments are regular intervals, depending on the individual and their lifestyle; this could range from once a month to once every six months.

Some techniques may cause some discomfort during treatment. We, of course, try to keep this to a minimum. We will tell you what to expect, and do let us know if you are in pain. You may feel a little sore after treatment; this is a healthy and normal reaction.
If privately paying for your treatment, you do not have to see your GP first. However, some insurance companies require you to get referred from your GP first.

We do have a 24-hour cancellation policy. Late cancellation or no show appointments will be charged in full. If you need to cancel an appointment for any reason, please contact us as soon as possible via email or call 0203 488 9377

We work with many insurers please contact us to find out more. To name a few, Bupa-international, Vitality, Aviva, Cigna, WPA, Healix, AXA.
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Mummy Mot FAQ's

The initial consultation can take up to an hour. It may take longer depending on your situation and symptoms. Follow up times will be discussed with you.

It is recommended that women have an initial assessment after their six to eight weeks GP check, but we also treat women who gave birth years ago that may still have a tummy gap or related pelvic floor issues.

Of course. You can have a Mummy MOT assessment at any time. However please be aware that if you are pregnant, an internal pelvic floor examination will not occur until at least six week following giving birth.

During your assessment we will ask you to perform a series of basic movements like bending forward and squatting, so we can see how you move. Make sure that you are wearing comfortable clothes that are flexible and easy to move around in. Your assessment includes an internal pelvic floor examination and you will be required to remove the bottom half of your clothing. You will be asked to sign a consent form or give a verbal agreement before the examination takes place. We are here to listen, assess and deliver to you a working diagnosis alongside a recovery plan. I you have any questions or additional needs, just call the clinic or email. samantha@phoenixosteopathy.com

Your assessment includes an internal pelvic floor examination and you will be required to remove the bottom half of your clothing. You will be asked to sign a consent form or give verbal agreement before the examination takes place.

Absolutely! The Mummy MOT is for all women who have given birth and still suffering in some way. The sooner you make an appointment, the sooner your symptoms and issues will be alleviated. But it’s never too late to make an appointment.
You are welcome to have the support of a loved one to attend part or all of your examination with you.

It is preferred that you make arrangements for childcare during your appointment. However we understand that this may be difficult and we can make exceptions if leaving them is impossible, just call the clinic or email samantha@phoenixosteopathy.com to discuss your needs.

The pelvic floor is made up of deep and superficial layers that form the hammock found in the base of our pelvis. The pelvic floor is part of our deep core and has many important functions including bladder and bowel control, sexual function and pelvic organ support (e.g. bowel, bladder and uterus.)
No, you do not need a physician or consultant referral.
Absolutely, please fill out the form here.