Cookie Info

Cookie Policy  Last updated: 17 July 2026

This Cookie Policy explains how Phoenix Osteopathy Ltd uses cookies and similar technologies on its websites. It applies to both Phoenix Osteopathy and Beaconsfield Health Hub, which are trading names of Phoenix Osteopathy Ltd.

This policy should be read alongside our Privacy Notice. It explains what cookies are, why we use them, what categories of cookies we use, and how you can manage your choices.

What are cookies?
Cookies are small text files placed on your device when you visit a website. Similar technologies can also include tags, pixels, scripts, local storage, and other tools that store information on or access information from your device.

Some cookies are essential for a website to work properly. Others help website owners understand how visitors use the site, measure advertising, improve performance, or support third-party content.

Who uses cookies on this website?

This website is operated by Phoenix Osteopathy Ltd, which is the data controller for the personal information collected through the website.

Some cookies and similar technologies may be set by us, and others may be set by third-party providers whose services we use, such as Google and Meta.

Cookie choices

When you first visit our websites, you should be presented with a cookie banner that allows you to choose whether to accept non-essential cookies. Our intended banner choices are:

• Accept all
• Reject non-essential
• Manage settings
 
Strictly necessary cookies remain active because the websites rely on them to function properly. Analytics cookies and marketing cookies are only activated if you consent to them.

You can also change or withdraw your cookie choices later through the cookie settings link available on the website.

What cookies we use

We use the following categories of cookies and similar technologies on our websites:

1. Strictly necessary cookies
These cookies are essential for the website to function properly and cannot be switched off in our cookie settings. They may be used for security, network management, basic website functions, load balancing, or to remember your cookie choices.
These cookies do not require consent where they are genuinely necessary for the service you have requested.

Examples may include cookies or storage used to:

• remember whether you accepted or rejected non-essential cookies;
• keep core website functions operating correctly;
• support security, fraud prevention, or session management;

• help the website load and perform safely and reliably.

2. Analytics cookies

Analytics cookies help us understand how visitors use our websites, such as which pages are visited, how long users stay, what traffic sources send users to us, and whether pages are performing well. This helps us improve the website and understand what content is most useful.

On our websites, analytics tools may include:
• Google Analytics / GA4 
• Related Google tags deployed through Google Tag Manager

These cookies are not strictly necessary and are only used if you choose to accept analytics cookies.

3. Marketing cookies

Marketing cookies and similar technologies help us measure advertising performance, track conversions, understand which campaigns are effective, and build relevant advertising audiences.

On our websites, marketing tools may include:
• Google Ads conversion tracking
• Google remarketing or related advertising tags
• Google Tag Manager where used to deploy marketing technologies
• Meta Pixel
These cookies are not strictly necessary and are only used if you choose to accept marketing cookies.
 
4. Third-party content and services

Some pages may include or rely on third-party services that can result in cookies or similar technologies being used, or in information being exchanged with the third party.

On our websites, this may include:
• Google Maps on the contact page;
• links out to third-party services such as Cliniko for booking, where the user then enters that provider’s own environment.
If a third-party service is embedded directly into a page, it may set cookies or access information on your device. Where consent is required, those tools should only be activated after the relevant choice has been made.

If you follow a link from our website, for eg.  Cliniko, you will then be using Cliniko’s own website environment, which will be governed by its own privacy and cookie information.

Cookie List

Tool or service

Likely category

Purpose

Cookie preference storage

Strictly necessary

Remembers your cookie choices. 

Core website/security functions

Strictly necessary

Helps the website function and remain secure. 

Google Analytics / GA4

Analytics

Measures website usage and performance. 

Google Tag Manager

Analytics and/or Marketing

Deploys analytics and advertising tags, depending on configuration. 

Google Ads conversion tracking

Marketing

Measures ad conversions and campaign effectiveness. 

Google remarketing tags

Marketing

Supports advertising and audience building. 

Meta Pixel, if added

Marketing

Measures Meta advertising performance and audiences. 

Google Maps embed

Third-party content / may require consent depending on implementation

Displays map content on the contact page and may involve Google services. 

Cliniko Booking links

Third-party service link

Takes users to Cliniko’s booking environment, where Cliniko’s own cookie/privacy terms apply.

Managing cookies in your browser
Most web browsers also allow you to control cookies through browser settings. You can usually delete existing cookies, block certain cookies, or set rules for particular websites.
Please note that blocking all cookies at browser level may affect website functionality, including parts of the site that rely on strictly necessary cookies.
 
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in law, guidance, website functionality, or the tools we use. The latest version will always be available on our websites.
 
Contact us
If you have any questions about this Cookie Policy, our use of cookies, or your privacy choices, please contact:
 
Phoenix Osteopathy Ltd  
The Old Barn,  
Windsor End, 
Beaconsfield 
Bucks  
HP9 2JJ
 
Email: privacy (@) beaconsfieldhealthhub.com
Telephone: 01494 623 202
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